Government Agencies

Minnesota Public Utilities Commission

The mission of the Minnesota Public Utilities Commission is to create and maintain a regulatory environment that ensures safe, reliable and efficient utility services at fair and reasonable rates for electric, natural gas and telecommunications services

Minnesota Public Utilities Commission (www.mn.gov/puc)

1-800-657-3782

Federal Communications Commission (FCC)

The Federal Communications Commission (FCC) is an independent United States Government agency, directly responsible to Congress. The FCC was established by the Communications Act of 1934 and is charged with regulating interstate and international communications by radio, television, wire, satellite and cable. The FCC’s jurisdiction covers the 50 states, the District of Columbia, and the U.S. possessions.

Federal Communications Commission (www.fcc.gov)

1-888-225-5322

Minnesota Attorney General

The Attorney General’s role is to handle advertising complaints, deceptive marketing, fraud, repair plans from utility companies, cellular phone – pager complaints (contracts, service billing, number portability), internet issues, long distance phone bills that occur during use of the internet, pay-per-minute calls (entertainment lines, 900 #’s, etc), pre-paid phone cards, recording telephone calls, state-to-state or international long distance rates, telemarketing issues, and unauthorized charges on phone bills, including unauthorized changes in long distance carriers (slamming).

Minnesota Attorney General (www.ag.state.mn.us)

1-800-657-3787

Gopher One “Call Before You Dig”

Dial Before You Dig – It’s the Law! If you’re planning to do any landscaping that requires digging, remember to call Gopher State One Call (GSOC) at least 48 hours in advance by dialing 811. GSOC will identify and mark all underground utility lines at absolutely no cost to you.

This call is important for safety since damaged lines pose a risk of serious injury. If you dig without such markings, you run the risk of hitting underground lines that deliver phone, cable television, sewer, gas, water, and electrical service to your home. Should you cause damage, you would be liable for the repair costs to the utility company. Anyone digging in Minnesota (whether it be a homeowner or professional excavating contractor) is responsible for calling GSOC and providing information about the property.

www.gopherstateonecall.org

811