Resources & Forms

Customer Proprietary Network  Information (CPNI) Notice

Direct Payment Plans

Frequently Asked Questions

Telephone Assistance Plan & Lifeline Programs

Telerelay

Exemptions & Assistance Charges

Government Agencies

Do Not Call Registry

Long Distance Call Completion Problems

Notices & Other PDFs:

Caller ID Spoofing (PDF)

Detariffed – Wholesale DSL Service (PDF)

Annual Notice (PDF)

Battery Backup Notification (PDF)

Channel Guides:

Expanded Basic

Digital

HD Programming

Premium Movie

Complete Guide

Watch TV Everywhere (PDF)

Closed Caption Info

TV On My Side

TV Guide On-Line

Backlit Remote Control Guide

Big Button Control Guide

Barracuda Spam Filter Login

Email Setup (PDF)

What is my IP address?

Policies

Remote Support Installers:

PC Support

Mac Support