Lifeline Discount Programs

Crosslake Communications is authorized to provide a federally and state-funded telephone service discount program that was designed to promote universal service by providing low-income individuals with telephone service discounts.

The federal Lifeline and state Telephone Assistance Plan programs provide a monthly discount on your local telephone service.

LifeLine provides eligible subscribers with a monthly credit on the basic local service portion of their telephone bill. The credit applies on the main home telephone number listed in the name of the eligible telephone company subscriber. LifeLine subscribers also may receive free blocking of long distance calling on their telephone line. Additional benefits are available to persons living on Tribal Lands/reservations.

Telephone Assistance Plan (TAP) program provides an additional monthly credit for LifeLine subscribers.

Telephone service must be in your name and you must participate in at least one of the following public assistance programs or have income at or below 135% of the federal poverty guidelines to be eligible:

Medicaid/Medical Assistance

Minnesota Family Investment Program (MFIP)

Supplemental Security Income (SSI)

Federal Public Housing Assistance or Section 8 Assistance

Low Income Home Energy Assistance (LIHEAP)

National School Lunch Program’s free lunch program

Supplemental Nutrition Assistance Program/Food Stamps (SNAP)

Additional qualifying programs for persons living on a reservation:

Bureau of Indian Affairs General Assistance

Tribally administered Temporary Assistance for Needy Families

Head Start (only those meeting its income qualifying standard)

National School Lunch Program’s free lunch program

If you do not participate in any of the above programs, you may still qualify if you prove your income is at or below 135% of the federal poverty income guidelines.

Attach any one of the following documents to your application to prove your income is at or below 135% of the federal poverty income guidelines.

Last Year’s State, Federal or Tribal Tax Return

Current annual income statement from employer

Three consecutive months of most recent paycheck stubs

Veterans Administration Benefits Statement

Unemployment/Workmen’s Compensation Statement

Social Security Benefits Statement

Retirement/Pension Benefits Statement

Divorce Decree

Child Support Document


Call our office at 218-692-2777.
We will assist with the verification process and provide you with an application.

When you no longer participate in any of the qualifying programs listed above, you are no longer eligible for the LinkUp or TAP. You are obligated by law to notify the telephone company and advise the company that you are no longer eligible for LinkUp or Tap.

If you have questions about these discount programs or the application process, contact our office at 218-692-2777.